Archive for job hunting

Today’s guest post is by Peppercomm’s Director of Audience Engagement, Sam Ford

5 Takeaways for Your Work as a Professional Communicator

After a summer working at my local high school—doing odd jobs to get the school premises ready for another academic year–and some “spot jobs” here and there working tobacco fields for my family, my first ongoing job was as a “carryout.”

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This is not the author–but we’re sure he was as happy while doing his job as a carryout boy.

Many reading this may be from towns where this particularly nicety no longer existed when they were growing up or else of the more modern era where such service has been done away with in favor of the “self service” world of pumping your own gas and checking yourself out in the retail line. If so, the “carryout boy” (and—yes—where I’m from, it was a heavily gendered designation; women who applied were sent straight to the cash register…Maybe they didn’t trust us boys with the till?) was the person who bagged groceries and then carted them out to the car for any and every patron who came through our store.

I had shopped most of my life at Houchens and the other local grocery stores. (My parents skipped around town, so as to cherry-pick from what each grocery store in town had to offer, in a pre Super-Walmart era where small towns actually had quite a few retail stores to choose from.) I spent Friday evenings camped out on the “front bench” at Houchens. My dad sometimes let me have a chocolate milk and a doughnut, if I’d earned it. And I spent my allowance on comic books and sat at the front and read my comic books while Dad talked to the locals. Sometimes, Dad left, and I ended up talking with one or another old man who might tell me how those comic books I was reading were written by the Devil himself, trying to corrupt my young mind.

Or people stopped by to ask me to recite all of the Presidents of the United States in order. I had learned how to read in part off a paper Houchens grocery bag that we had gotten, which listed all the presidents in order, along with their head shots. And my dad, preparing me for the world that is public relations, would promote my ability to recite those presidents to passersby. I sometimes wish he’d put out a hat…or, more apropos, that he had brought that Houchens grocery sack with the presidents’ faces on it for people to throw in donations after I’d ran through all those presidents and even listed Grover Cleveland twice, as the list required me to do.

I’d long been resolved that I wanted to be one of those carryout boys who brought those groceries to the car. Aside from a few dedicated “lifers” who worked the dayshift and the managers who oversaw the shop, Houchens almost exclusively employed high schoolers at night. It was a coveted position. People vied for those Houchens cashier and carryout positions. They often had a couple of the main basketball stars amidst their ranks, as well as a real cast of characters. Almost always, though, those carryouts were memorable “characters.” They were part of the lore.

And Houchens knew how to recruit for that position. They didn’t complain much that their parking lot was the hangout for local teenagers on Friday night in a town where there was little to do than drive back and forth across town…where the socializing from the Friday night football games typically spilled over to after game socializing, and drama, in front of Houchens. The carryouts and the cashiers would run out to join the social scene once their shift ended. And Houchens was always present at all the local sporting events—sponsoring teams, providing food, and whatever else could be done to root the local team on.

For months before I applied, I went in to let my intentions be known. I worked hard on my resume. I checked in often while on those Friday afternoon shopping excursions, to make sure they knew when I’d be available. And all the work paid off: I found myself part of the “Houchens team” and had a glorious time my junior and part of my senior year being amidst those “carryout” ranks.

Eventually, as my senior year of school heated up and I was in the midst of college prep and dating a girl seriously and everything else that came along, I ended that relationship with Houchens. But Houchens had no problem ending that relationship, either. In the time between, the Super Walmart had come to town, right across the road from the high school in what used to be a cow pasture. They were open 24-hours-a-day, 7-days-a-week. They could undercut Houchens’ prices. And, soon, Houchens had started having fewer slots, and fewer shifts, available to us carryout boys.

Several months after I left Houchens, I made plans to get married—right at the end of my senior year of high school. I wanted some extra income, but Houchens didn’t have those spots to bring me back to. Instead, I applied at Walmart. Walmart didn’t bother with carrying people’s groceries to the car—after all, they were about Lower Prices. Always. So I was a “Cart Pusher.” (I wish I’d gotten business cards made up for that.) Our job training consisted of showing us what union representatives looked like and begging us to run straight for a manager if we ever saw one. The store was massive. Managers had been brought in from other Walmarts to help our little town know how to run an operation so impressive, or at least that was the attitude that seemed to prevail among some.

There were four managers overseeing the store at one time, and the “Cart Pusher” was the day laborer who had to answer to the will of any of those managers. Sometimes, all four of them gave me instructions at once—and there was no clear designation of which I was supposed to listen to.

At Houchens, I was heavily encouraged to engage with the people whose groceries I carried out—to have fun with my coworkers and to talk with the people who shopped at our store. At Walmart, I was given a cross look if I stopped to talk to someone. I was officially “written up” because I didn’t answer a call to go outside and bring carts in. I tried—and another employee tried as well—to explain that I didn’t answer the call over the PA to go outside to gather carts because I was already outside gathering carts. But the managers didn’t care.

To be fair, Walmart did give me a $1,000 scholarship for college, which I was grateful for…But they gave me a heavy dose of what it was like to work in a toxic work culture I abhorred to go along with it.

Houchens wasn’t just a retailer in town. It was a local institution. It was part of the community. It invested in the community, and the community invested in it. Its people loved working there (for the most part; I’m sure some disgruntled “bag boy” might provide a counter-narrative). People loved shopping there. And it was part of the local social life in a way that it embraced.

All that goodwill didn’t protect it from business realities. If another store came along open all hours of the day, and which could offer a far greater product range and far lower prices—Houchens couldn’t compete. And people’s love of Houchens wouldn’t necessarily stop them from crossing the road into that old cow pasture, fill up their carts with Walmart merchandise, and then go through the indignity of pushing that cart to their cars themselves.

But it did matter. The old men sitting at the front of Walmart didn’t laugh and joke about life. They told jokes about how long their wives spent at Walmart. (“I was in here one time, and a man and his son was sitting here. The boy was really cute and looked like he was in first grade. I asked the man, ‘What’s your son’s name?’ He said, ‘Ralph.’ I said, ‘Well, how old is Ralph?’ And he said, ‘Well, he was 3 when we came in.”) They complained about how much money Walmart brings in and ships right off to Bentonville, Arkansas, without much investment in the local community. And they have spent the last almost 15 years watching as many of the local hardware stores, grocery stores, and other staples of the old main street shuttered their doors, unable to compete with “We Sell for Less.” They’ve even seen the local newspapers take a real hit for awhile, when all the local businesses that ran advertisements that supported the local journalists closed their doors and Walmart didn’t need to advertise…because, after all, they’re Walmart.

I don’t know that people line up around the block to work for Walmart, or vie for a position. They sort of resign themselves into working for Walmart, if they’re not flipping burgers for a fast food chain. And now, as most of town has died out, what largely remain is that lit up campus in that old cow pasture, standing as a headstone for the town it had played its small part in sucking dry. And, nevertheless, people in Beaver Dam, Ky., can now get papayas and almond milk and all sorts of items only a Walmart could afford to ship in on those big trucks. And, while I don’t see the same “hangout culture” in Walmart’s parking lot, people are known to do their best to “co-opt” Walmarts aisles as a reinvented town square. If you go to Beaver Dam and someone’s not home and it’s not a church night, you just as well drive over to the Walmart and look around the aisles. You might find who you’re looking for.

But there’s no love or loyalty there. If anything, there’s a slight resentment as people push their carts down the aisle and say hi to one another. Walmart’s a necessary evil in their lives, not a community member.

And don’t feel like the community turned its back on Houchens, by the way. While they couldn’t compete across the road from Walmart, they still own a “Hometown IGA” in Ohio County, and a Sav-A-Lot discount grocery store, and a few different gas stations. Houchens actually had $3 billion in sales last fiscal year and is currently #154 among Forbes list of America’s Largest Private Companies. They are an employee-owned organization whose holdings range from a wide variety of grocery store, gas station, and convenience store brands to insurance companies, restaurants, transportation, construction, recycling, health clinics, healthcare services, financial planning, indoor tanning, and website/software. But when people around Kentucky talk about Houchens, they much more often do so with some admiration in their voice and a deep feeling of community investment.

Other than this old codger reliving some nostalgia here on PRiscope, what’s the “moral” of this story for those of you working in the public relations field? There are five main takeaways from this “comparison of corporate cultures” that I hope you take with you throughout your career—the companies you work for, the clients you work with, and the communities you seek to reach:

  1. Your job can be more than a job. Seek out workplace cultures where you can thrive and where you enjoy working. In every industry—in our industry—there are some behemoths who may always do well because of their size and the business practices that size allows them to engage in. Some of them may treat you well; I don’t know, and I don’t know that I ever will know. But, if you have options, don’t just work somewhere to earn a paycheck. Work somewhere that causes you to enjoy going to work and where you feel that your work is respected.
  2. Business is about More than Business. Business is about people. The companies we work for, or consult with, aren’t just there to sell stuff to people, or to spin a message. They are part of the communities—whether physical or otherwise—they seek to engage. It’s our job as communication professionals to push those companies to be true members of that community: to listen, to empathize, etc. We are there to make sure that not only their bottom lines do well but that their reputation does well, too.
  3. Have Fun. When I worked at Houchens, I looked forward to clocking in. I and fun with my co-workers. To this day, I still keep up with my old managers there. I thought seriously at one point about heading home from the East Coast, while I was still living there, to go back to Kentucky for a Houchens employee reunion. I tell stories about the time I spent there. I feel emotionally invested, even now as a “Houchens alum.” Seek out jobs like that. When you find one, get the most out of it. And, if life takes you elsewhere, don’t forget about the time you spent there.
  4. Our Clients Are “Selling” Experiences. For me, Houchens was an experience. It was woven into the fabric of our neighborhood, and it openly embraced that role, rather than indifferently allowing it. I desires that Houchens job as a teenager because I liked being there. My managers embraced my banter with old Remus Evans or my talking about the latest school gossip with Pixie Graham. And people looked forward to coming. In Houchens’ case, the experience wasn’t quite enough to compete with Walmart’s undercutting prices and greater product variety, but it was more than enough to maintain a variety of business holdings in the county, once the flagship grocery store closed. Generating that sort of loyalty, goodwill, and passion from audiences requires doing all we can to ensure a superior customer experience.
  5. Goodwill Matters. When a company is beloved, its customers will often jump to its defense. Economic necessity allowed Walmart to prevail against Houchens in the direct grocery war…but almost begrudgingly so. Many people who shop at Walmart would love nothing more than to see another company who respected the community more come along and offer a similar product range at competitive prices but which actually pays its employees well and engages more deeply with the community. When people give Walmart “down the road” back home, I don’t hear people jumping up to their defense. Instead, they talk with snark about the inevitable reality that they will end up pouring their money into the Walmart Corporation. Walmart has a retail foothold. But they don’t have a loyal customers and they remain open for potential disruption.

Sam Ford is Director of Audience Engagement with Peppercomm. In addition to his experience with Houchens and Walmart, he has honed his retail chops as a seasonal worker at Target, as a pizza delivery man at “Pizza Tonight,” and as a bank teller at Bank of America…and even degrading himself to working as a telemarketer for all of two or three days.

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That title sounds like a unicorn, right? We always doubt that our résumé are perfect and it’s scary to hit “send” when applying for jobs.

  • Are there any typos?
  • Did I provide enough details?
  • Did I provide too many details?
  • Am I using the best adjectives? Are they strong enough to get me hired?

Answer those questions and maybe a few that you didn’t think of with this great infographic in PR News.

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imagesAre you still searching for an internship or job? There are plenty of sites that claim to be the definitive source for that quest, but are they all the best? We’ve compiled a list of go-to sites for you that we think will help:

LinkedIn

LinkedIn is the world’s largest professional network with 300 million members in more than 200 countries. You can connect with colleagues, network with potential employers, do research on the industries and companies you may want to approach—joining this site is a no-brainer. And with any interview, you know your potential employer would be searching for your online presence, so having a strong LinkedIn profile can only help with that first impression.

Indeed

Why bother with other job searching sites when Indeed.com exists? This website combs all job listings. Basically, if the job is posted online, Indeed will find it for you.

It’s easy to search, apply for jobs right through the platform and, if you’re looking to hire someone, you can easily list, too.

This site currently boasts 140 million unique visitors every month.

Glassdoor

This website is a great supplement to LinkedIn and Indeed. With Glassdoor—which is touted as the most “transparent career community”—you have access not only to job postings, but you can look at company reviews, salaries, etc. It’s a great resource for your research.

One word of caution, like with other review sites, keep in mind that some may post inaccurate content. If you’re a disgruntled employee, you can easily take to Glassdoor to post an anonymous review. On the flip side, perhaps some happy employees may post extremely positive reviews/experiences to combat other reviews. While these could be true, good thing to keep in mind and all the more important to go for informational interviews at any prospective company.

Twitter

It’s no secret that those of us at PRiscope love Twitter. We’re all pretty avid tweeters, but you’re probably wondering why we think this could be good for your career. Well, we’ll tell you:

1)      You can do great research on the companies and employers you’re targeting. The tone, news and basic content their sharing is a good indication of the company culture.

2)      This is a great way to network with different companies and professionals. You can interact with them by replying to tweets, taking part in Twitter chats, etc.

3)      You can search for jobs here, too. Use the hashtag #HAPPO (Help a PR Pro Out) as some listings are posted with this.

4)      Your own following and the content you share may or may not be impressive to potential employers. Whether you have a slew of journalists following you or you’re great at sharing relevant content, this is a talent and will potentially be part of your job in the industry.

So, those are our top sites. Any that you think we’re missing?

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You’ve done it. You may have just graduated from college or perhaps finished a post-college internship, but either way, it’s your first entry-level job. There are so many factors to consider, many of which we cover in this blog, but wanted to share this great piece from US News & World Report on the 10 things you need to know when beginning that first job.

These are also great tips for those in an internship.

Any other tips you’d add?

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Aug
08

My First Job: In A Nutshell

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Today’s guest post is by Peppercomm associate, Madeline Skahill. 

While I have had my fair share of babysitting jobs and teaching younger kids the ropes of soccer at camp, my first “real” job all began during the warm summer months of Williamsburg. When you say “Williamsburg” to a group of New Yorkers, they automatically assume the trendy neighborhood of New York. However, when you say “Williamsburg” to anyone who has ever been on a field trip or have grandparents who live in the south, they think of Colonial Williamsburg; the mecca of bonnets, cannons, and daily reenactments  of 18th century life.

The summers in Colonial Williamsburg were where the tourists went to play and the high school students sought summer jobs. As a majority of my friends obtained jobs as hostesses at neighboring restaurants, I was lucky enough to land a job as a Sales Associate at “The Williamsburg Peanut Shop.” While I can’t say I ever felt a true passion behind how peanuts were made and seasoned, I can say that my summer months spent in the small store located on the corner of a bustling street, taught me a few lessons I will always be able to apply in my career.

  • Perform at your best, no matter what task you are completing: My first day on the job consisted of grabbing a fork from the back room and picking out the melted chocolate covered peanuts from the cracks of the wooden floor. While some may say this may not seem like the most ideal task, I knew if I did not get this job done right, my entire summer would be spent performing similar tasks.  Dedicating myself to this task, left the floors clean and my manager happy about my positive attitude and efficient works style. This was the last time I ever scrubbed the floors.
  • The customer is always right: This may not be entirely true, but for the most part dealing with an unhappy customer, or client, makes the task at hand, much more challenging. Understanding the needs of the customer, not only makes your job easier, but allows you to complete the job right and in a timely manner.
  • Never under-estimate your skills: Although I worked with a fair amount of people my age, the managers of the store were much older. That being said, I quickly learned that in order to gain more responsibly in the store, I had to show the managers I could think and act on their level.  By contributing to conversations about what products to buy for the store or how to handle the store operations when a summer storm knocks the power out, I was able to close the age gap between my co-workers and myself. While my ideas and thoughts may not have always been right, I did not let the age gap hinder the jobs I deserved to manage.

These are just a few tips I learned along the way, though I have many more stories to share. Unfortunately for you all, there is not enough time in the day to discuss the life lesson I learned from standing outside the store in a peanut hat for 2 hours.

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In today’s post, meet current Peppercomm NYC intern and future communications star, Meredith Briggs.  

 

1.)Tell us about yourself—where did you/do you go to school, where are you from and what brought you to Peppercomm?

My name is Meredith Briggs and I’m an incoming senior at Trinity College in Hartford, CT. I am double majoring in French and American Studies (see my blog post for more info). I went to an immersion school so I’ve been speaking French since the 1st grade! I’m originally from Minneapolis, Minnesota, although neither of my parents are from Minnesota (mom is from Ohio and dad is from New York).

I worked at a PR firm last summer in NYC and was really excited about the opportunity to pursue another internship in New York. After doing some research on the top PR firms in New York I was immediately drawn to Peppercomm. Not only did they have an impressive list of clients, but they also continuously reiterated the fun aspect of their culture (how many companies do you know that actually have a Culture Committee?) Thankfully I was fortunate enough to get an internship here and the rest is history!

2)     What area of the industry do you find the most appealing and why?

This is a tough question for me. If you had asked me at the beginning of the summer I would have easily said that I was most interested in consumer clients.  Between my internship last summer and my internship at Peppercomm I’ve been fortunate enough to work on some really cool consumer accounts. This is definitely still a passion of mine, however, after attending the Council of PR Firms’ annual InternFest I have no idea what exactly I want to do. Listening to Gail Moaney, a specialist in travel service relations, made me realize how insanely large the PR industry is. You can specialize in anything and everything and this is something that really appeals to me. I guess this is a roundabout way of saying that the industry itself is most appealing to me. I could potentially do the PR for my favorite sports teams, or my favorite candy bar. There are endless possibilities in this industry and that never ceases to amaze me.

3)     Any surprises or revelations about your role, the industry or Peppercomm?

I sort of answered this question in the last answer, but again, I think what really surprised me is how enormous the PR world is. I think this is exemplified through Peppercomm’s own clientele. For me, I’ll be working on a consumer account, and then 20 minutes later I’ll be doing work for a financial account.

Something specific about Peppercomm itself that surprised me was how true they are to the “fun” aspect of work. I definitely thought Peppercomm was a fun company but was shocked by how they are constantly bringing fun into the office.  To name a few of the fun things I’ve experienced in my short time here at Peppercomm, they brought in food and drinks for the World Cup they brought in food and drinks, they hosted a comedy show and a happy hour. They try to help you balance work and play, and I definitely think they are successful.

4)     Where do you see yourself going in the industry?

Up! Just kidding – kind of. I hope that after I graduate (scary thought) I end up at a company like Peppercomm. Before I decide what I really want to do I’d like to keep expanding my horizons, and this is something that Peppercomm allows me to do. While I’ve definitely realized what I do and don’t like, I want to dive more into the type of work that I am interested in. What kind of consumer PR, should I specialize, etc. Basically all I really want is to work for a company that I love. I want to be excited about the work I do, even if it’s something as simple as putting together a media list. I think it would be really cool to do sports PR, but I don’t want to limit myself just yet!

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Today’s guest post was written by Peppercomm’s Jade Moore, manager, client relationships.

My very first job didn’t feel much like one.  My aunt had a friend who ran an upscale (read: overpriced) boutique in my neighborhood in Staten Island, and asked if I’d be interested in working one or two days a week after school.  This place had all of the trappings you might expect from a Staten Island outfitter.  Sequins galore.  I said sure, why not?!  I was a junior in high school and could use some extra cash for buying acrylic nails or whatever horrible thing I was into back then.  Plus, she was a friend of my dear aunt, so she had to be nice to me.

If you’ve ever seen “Happy Endings,” this shop was precisely like the boutique owned by ditzy Alex (played by Elisha Cuthbert) – that is, there were no customers.  Perhaps this place was bustling during prom and wedding season but when I started in the fall – crickets.  I quickly learned that I would be responsible for a few things:  vacuuming, steaming clothes – which, admittedly, I love to do (ironing, not so much) – and affixing price tags onto said clothing items.  The little price-tag gun was fun to use.  Maybe the highlight of my time there.

To be quite honest, given the fact that there was not much to do beyond the tasks outlined above – and the fact that there were, again, no customers – I don’t think I took the job too seriously, in hindsight.  I played with the owners dog.  I challenged myself to find normal-ish clothes for myself among the bedazzled frocks.  I may have napped once.  Yes, you heard correctly.  As a conscientious and responsible adult, I would never pull a George Costanza today.  I’m ashamed to say I did then, but I had a good reason!  See, the night before, I was at Yankee Stadium, watching the Yankees play the Diamondbacks in Game 5 of the 2001 World Series.  An epic, 12-inning win for the Yanks.  I was tired.  I don’t think anyone noticed, but I still feel bad about that.

After a few months,  the owner decided she didn’t really need me anymore and stopped calling me in for work.  Probably for the best that we parted ways.  In the end, I definitely hadn’t learned how to be a master salesperson.  Or even how to use a cash register.  The “no customers” part kind of made these things challenging.  I didn’t really look up to the Boss either.  Let’s just say, she was a little gossipy.  But I took a couple of key lessons away from my brief foray in retail:

  • Put your best foot forward.  Even if you don’t feel like you can contribute much, there’s always something you can do to go above and beyond and add value.  I could’ve used the opportunity to think of and share ways to bring in new customers.  Or ask my boss to give me a lesson in making a sale.
  • Don’t sleep on the job.

There’s something to be learned from every job.  What may not seem like a worthwhile experience can be full of surprises if you keep your eyes and ears open and make the most of it.

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Jul
23

Should You Apply for That Job?

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job-searchWe all have that dream job or dream company we’d do anything to work for. But what happens when an opportunity pops up and you are underqualified for the position? They’re looking for seven years of very specific experience and you have some and you think you can map back your skills to the position—do you apply?

There is no simple answer outside of: maybe. But you first need to be realistic about just how underqualified you may be.

Years of experience aren’t necessarily a “be all end all” requirement for recruiters. The same goes for skills. Perhaps you have similar skills to what is listed and you can make the case for how they transfer easily. And you also are a great fit for that particular team and the company culture. Done. You’re hired.

It’s important to remember that new skills can be taught, so if you’re not that perfect fit according to the job listing, there may be some pieces that can be taught on the job.

Beyond making the case for your skills, using your resources will also be helpful.  Look up your connections at a company you’re looking to get your foot in the door with. Those people would be able to let you know if you should or should not apply for that position, and could potentially serve as a reference for you.

Now, let’s think about your industry accomplishments. Let’s say with the example listed above, the job is looking for a candidate with seven+ years of experience and you have two and a half of experience you think is relevant. It might not worth your time to put in for that job. You may feel you have those skills, and you might, but is this a role where you would be directing or managing? You need to consider that you either may not do well in that position or you might not have anyone to teach or mentor you along the way (or both) if you were to get the position by selling yourself up. Your professional development could become severely stunted.

With that said, it is certainly worth going in for an informational interview, referencing that particular job posting and seeing where the conversation goes. Perhaps there is a more suitable job for you that hasn’t been listed or may be listed soon. You’ll have started to make a connection and not overstepped by wasting the time of recruiters by applying for something you shouldn’t have.

There are so many little details and nuances that could have an impact here.  Tell us, have you or a friend ever applied for a position they were underqualified for? Any advice?

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In today’s post, meet current Peppercomm NYC intern and future communications star, James Stewart.

1)     Tell us about yourself—where did you/do you go to school, where are you from and what brought you to Peppercomm?

Well, for starters, I’m a rising senior majoring in PR and minoring in history at the University of South Carolina. I’m from a small coastal town in Rhode Island called Westerly. It’s essentially the smallest town, in the smallest state in the country, but the beaches are amazing and it’s made me a true lover of being on the waterfront. During the summer, I was the town Dockmaster (note Dockmaster, not Harbormaster; told you my town is tiny) for three years and over the course of my time there, it made me realize how lucky I was to be able to sit in a shack on the waterfront. Instead of a computer screen, I got to stare at this all day:

 james

 

Life was good. But the dock job also made me realize that I love dealing with people (even when I don’t love the people) and a huge part of PR is just that—dealing with all different types of people. I find it fascinating.

I play the bass guitar and have a shameless, secret love for 70s and 80s music (I had an afro in high school.) I also love cars. And time-machines. And Legos. This can best be signified by my Lego DeLorean I bought last week, complete with Marty McFly’s hoverboard. It’s pure awesomeness. This goes back to my love of history; though perhaps I could also be a toddler stuck in the body of a 21-year-old.

I was born in an ’88 Cadillac Eldorado, so maybe that has something to do with my love for cars. Regardless, I would love to be involved in the auto industry someday.

My dad works for a company that is a client of Peppercomm and it was through his introduction that I had the opportunity to meet the co-CEOs, Ed and Steve. After interviewing them and several other employees last August, I walked away from 470 Park Ave knowing a lot more than I’d come in with, that morning.

I had never set foot in a PR firm before in my life, nor did I really understand the day-to-day activities at a firm. Long-story-short, I didn’t know jack about PR (besides the very general survey classes I had taken at USC) I realized immediately that Peppercomm was a place where I could learn far more than school could ever teach me about the industry. On top of this, I fell in love immediately with the work culture, the people and even the reason the company is called Peppercomm (dogs rule).

2)     What area of the industry do you find the most appealing and why?

This is a tough question for me to answer; every day I find myself exposed to a facet of the industry that’s a little different. Most of the accounts I support are financial, though I have gotten a decent exposure to the more consumer-based clients as well. As far as actual work, I love dealing with people (did I mention I like people?). From media outreach to client calls, I find myself enjoying the actual points of contact that I’m able to engage with people in.

With that being said, I have to say my favorite activity is dealing with media relations. My parents were both journalists that worked for The Washington Post, Providence Journal and L.A. Times over the course of their careers, so I find a lot of similarities between the journalists and editors I correspond with and how my parents are. In addition, the media is practically the other side of the coin when it comes to our work, so I love being able to foster those relationships that will benefit both parties for the long-run.

3)     Any surprises or revelations about your role, the industry or Peppercomm?

To be honest, everything. Like I said, I had no idea what I was getting into, other than I knew PR involved writing and that I liked to write. My biggest surprise is how much responsibility I’ve been given as an intern. It’s absolutely liberating in the sense that my work and opinions hold just as much weight as the associates and account executives I work with. Yesterday, I got to be involved in a brainstorm and my ideas were put right up on the wall and into the mix.

Also, the only coffee I get is for me. Mind blown.

I once heard a story from a friend who interned at a competing PR firm a few years ago and for her last day of work, her boss had her manually transfer contact info from an old BlackBerry to a new one. All I can say, is that at least she was getting paid. I have never once dealt with anything like this. In fact, the opposite—I often find myself being asked to take on more responsibility, and hit the ground running.

But here’s the flip-side. You can seriously mess something up if you aren’t careful. And that is terrifying yet gratifying at the same time.

4)     Where do you see yourself going in the industry?

Once I graduate from school, I want to gain employment at an independent firm. This is the best way to get exposed to all sorts of PR work in a wide variety of industries, and from this knowledge I can learn what I love and hate. I want to eventually make the switch from an independent firm to an in-house department in the automotive industry. Ultimately, I hope to follow in the footsteps of Peppercomm’s founders and establish my own communications firm someday. Until then, being an intern is a good step in that direction.

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If you’ve read this blog for a while, you would know that when making entry-level hires, Peppercomm looks to it’s current and former pool of interns first. In fact, we’d say about 1 out of 4 of our employees is a former intern. Here’s a few examples of our former interns who now work full-time here (I’m a former Pepperomm intern, too): Maddie Skahill, Chris Piedmont, Mandy Roth, Colin Reynolds and Nicole Hall. Seriously, those are just to name a few, I can certainly go on. A good testament to our retention is probably current senior director and former Peppercomm intern, Sara Whitman.

So you can always go to any of these amazing communications stars for tips and tricks of how to turn that internship into a full-time job, but we also loved the stories in this Forbes article: How To Turn Your Internship Into A Job: Three Real-Life Stories.

After you’ve read that article, let us know if you have any tips of your own or any questions on how to land that dream job.

 

 

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Intern Video

To find out more about life as a Peppercom intern, check out this YouTube video produced by former Peppercomm interns who share their experiences. Click Here